Has The Recession Made Businesses Chasing Overdue Invoices Reconsider Their Debt Collection Strategy?
The current financial downturn has no doubt brought problems and difficulties to companies of all sizes, whether it has been priced out of the market by overseas competition or has lost revenue because of low consumer spending. It is very likely that companies are more careful about their income threads now and so any small firm that has seen an bill go outstanding beyond the final payment date would be sure to contact the firm they fulfilled the contracts for or supplied the products to and find out why it has been left outstanding for so long. If the small firm has worked with the larger firm for some time they could well have crafted a good working relationship and had bills cleared on time, but they could well have worked with other companies and not had such a good working relationship. This could have caused them to use Debt Collection services such as solicitors or Debt Collection Agencies to get the outstanding bills cleared.
However in the current financial downturn, they could well be experiencing a reduced revenue and could feel that the fees charged by solicitors and Debt Collection Agencies, of some 10% to 20% of the bill value, are now rather high compared to the profit margin on their bills. They could try to find less expensive solicitors or Debt Collection Agencies but the risk here is that the current financial downturn has brought an increase in their numbers and it is not unlikely that some of the newer ones are not as upstanding as one would expect and the small firm could risk losing income and perhaps their working relationship as well by taking the bait.
The small firm could well do better to look at alternatives to the typical Debt Collection services and find out about a DIY solution such as Debt Collection Software. A good Debt Collection Software package can be purchased for around £40 and as this is a one off purchase it can be reused for other Debt Collection projects at no extra cost. However, the small firm will have to take on the Debt Collection project with their own resources and so they will need to allocate their internal resources to run the Debt Collection Software package and to create the Debt Collection letters. Although the small firm could have used solicitors or Debt Collection Agencies in the past they could not have much understanding the details of the Debt Collection procedure and the documentation set for the Debt Collection Software must provide some sort of help module that will instruct them in these details. They will also benefit from tuition in how to create good quality Debt Collection letters since these are the heart of the Debt Collection procedure. The workers allocated to create the Debt Collection letters must have a good knowledge of English so that there will be no spelling or grammatical problems, or this could upset the Debt Collection procedure and damage the valuable working relationship.
With attention to detail and a good set of workers, the small firm must be able to make a success of the Debt Collection Software and at a price much cheaper than solicitors or Debt Collection Agencies.
Filed under Business Life Coaching by on Aug 1st, 2010.
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